天津燕园国际大酒店-住客评论

Guest（独自旅游） 2025-12-01
第一次入住燕园酒店，体验感直接拉满！前台戈蕊小姐姐办理入住时主动帮我升级了房间，听説我有延住需求，又高效快捷地帮我办好了手续，全程丝毫不拖沓。更贴心的是，还帮我妥善安排好了早餐，细节真的太到位。服务没得挑，来天津选这家准没错，下次一定还来！
酒店回复：
亲爱的客人您好，非常感谢您的入住与赞赏！很高兴能为您的出行带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每位宾客享有宾至如归的入住感受，热切期待您的再次光临！
Guest（Traveling with friends） 2025-08-01
I have stayed at this hotel 20 years ago when it was still formerly Sheraton Hotel. Back then and still now, the service is splendid, the attendants at the reception has warmly greeted, us especially Sally Guo. She took care of us by going up and beyond her boundaries, and it is acts of kindness like such that truly represents a predominant 5 star hotel back 20 years ago and now still. The amenities and recreation, every single aspect of this hotel is truly top notch with full care service. Thank you Sally and to all the representative of this hotel.
酒店回复：
亲爱的客人您好，非常感谢您的入住与赞赏！很高兴能为您的出行带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每位宾客享有宾至如归的入住感受，热切期待您的再次光临！
Guest（Business traveler） 2025-04-01
Old fashioned hotel / I did not like breakfast ( mostly sweets / all fruit consumed at 0900) There are better options in Tianjin
酒店回复：
Hello esteemed guest, thank you for your review. We apologize for not providing you with a satisfactory accommodation experience. Regarding the issues you mentioned, our management team attaches great importance to them and will make improvements to enhance guest satisfaction. We sincerely hope that you can contact the hotel to further understand your needs and provide you with a more satisfactory accommodation experience next time. We wish you a happy life. Thank you!
Guest（Solo traveler） 2025-04-01
The service was excellent, especially the front desk manager Sally Ge, who was very thoughtful and considerate. She was very considerate in providing food and accommodation for us. She was very considerate in everything and handled any of our problems, making us feel perfect and like we were back home. The restaurant service was also very good, which made us very satisfied.
酒店回复：
Dear guest, your review is very important to us as it is the driving force and direction for progress. We will maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again!
Guest（Business traveler） 2024-10-01
Very good hotel and good lady receive me with smile Jessica chen
酒店回复：
Dear guest, thank you so much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives us a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again!
Guest（Business traveler） 2024-09-01
Excelent hotel. The hotel team is great mainly Sally Ge gave us total support with a good English. Thanks Yanyuan team for this excelent time there.
酒店回复：
亲爱的客人您好，非常感谢您的入住与赞赏！很高兴能为您的出行带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每位宾客享有宾至如归的入住感受，热切期待您的再次光临！
Guest（Solo traveler） 2024-06-01
This was once a beautiful hotel, which is easy to see; but unfortunately, in my opinion, its glory has somewhat faded. Although the hotel's service is still 5-star, a modernization and renovation of the facilities would not be an unnecessary luxury.
酒店回复：
Hello esteemed guest, thank you for your feedback. We apologize for not providing you with a satisfactory accommodation experience. Regarding the issues with the facilities you mentioned, our management team attaches great importance and will make improvements to improve guest satisfaction. We sincerely hope that you can contact the hotel to further understand your needs, so that we can provide you with a more satisfactory accommodation experience next time. We wish you a happy life. Thank you!
Guest（Family） 2024-04-01
Ms. Sally Ge is very friendly and helpful and the other hotel staff as well.
酒店回复：
Dear guest, Thank you so much for your appreciation! It is our pleasure to bring you a wonderful time on your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel truly at home. We are looking forward to see you next time !
Guest（Family） 2023-10-01
A great hotel, staff was lovely and very helpful and welcoming, they were eager to help and support. Specifically Ms Sally Ge, the guest service manager, she intervened to help us and provide the best service for me and my family. Location was great and hotel was very clean and comfortable.
酒店回复：
亲爱的客人您好，非常感谢您的入住与赞赏！很高兴能为您的出行带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力让每位宾客享有宾至如归的入住感受，热切期待您的再次光临！
Guest（Other） 2023-10-01
The service level was excellent for my first visit to this hotel. I wish to highlight the great support of Guest Service Manager Ms Sally GE who has excellent English skills and was very willing to assist me and the other marathon runners, a real professional !
酒店回复：
亲爱的客人您好，您的点评对于我们非常重要，是进步的动力和方向，我们会保持热忱，致力让每位宾客享有宾至如归的入住感受，热切期待您的再次光临！

天津燕园国际大酒店

客户评价 由实住客人提供的真实点评

Guest（独自旅游） 2025-12-01

Guest（Traveling with friends） 2025-08-01

Guest（Business traveler） 2025-04-01

Guest（Solo traveler） 2025-04-01

Guest（Business traveler） 2024-10-01

Guest（Business traveler） 2024-09-01

Guest（Solo traveler） 2024-06-01

Guest（Family） 2024-04-01

Guest（Family） 2023-10-01

Guest（Other） 2023-10-01

客户评价由实住客人提供的真实点评